Who must be licensed to operate as customer representatives in Florida?

Customer representatives must be licensed to operate in Florida as they are specifically tasked with engaging in the process of selling insurance products and providing customer service. This role involves handling customer information, providing quotes, and advising clients on insurance options, which are regulated activities requiring a state-issued license. The licensing ensures that customer representatives are trained and knowledgeable about insurance laws, products, and ethical practices, thus protecting consumers.

Other professionals mentioned, such as insurance agents or underwriters, may have different licensing requirements based on their specific roles within the insurance industry. Independent contractors may work as customer representatives, but it is their specific role as representatives that necessitates the licensing requirement not just their contractor status.