Which entity oversees continuing education requirements for insurance customer representatives in Florida?

The correct answer is the Division of Insurance Agent and Agency Services. This entity is specifically tasked with overseeing the licensing and continuing education of insurance professionals in Florida, which includes customer representatives. They ensure that these representatives meet the necessary educational requirements to maintain their licenses and provide competent service to clients.

The Division of Insurance Agent and Agency Services implements policies and procedures for the education and training of insurance agents, ensuring adherence to state regulations and standards. By doing so, they help maintain a well-informed insurance workforce that can effectively serve the needs of consumers.

Other entities, while playing important roles in the broader insurance landscape, do not have direct oversight of continuing education for insurance customer representatives. The Department of Financial Services handles various aspects of financial regulation, including some insurance functions but is broader in scope. The Office of Insurance Regulation mainly focuses on overseeing insurance company operations and compliance rather than individual agents' education requirements. The Florida State Board of Education oversees educational institutions and programs but is not involved with insurance-specific continuing education.